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Flagship Product

Agent Monitor

Live status for every T24 agent service. COB pipeline tracking across all 5 stages. One-click start/stop without SSH. Runs on your existing WebSphere server — nothing new to provision.

Overview

Everything your ops team needs to see

Agent Monitor connects directly to your T24 Monitor Services via SOAP and delivers live status — no polling agents, no cloud dependency, no Temenos licence required beyond what you already have.

Live Agent Status

Running, Stalled, Down, and Stopped status for every T24 agent service — pulled via TSASTATUSDETS SOAP and refreshed every 30 seconds automatically.

COB Pipeline Tracking

5-stage Close of Business progress view (A → S → R → D → O) with per-stage batch counts, completion percentage, and pulse animation on active stages.

Start / Stop Control

Send SERVICECONTROL=AUTO or SERVICECONTROL=STOP to any agent directly from the browser via WSUPDATETSASERVICE. No SSH session needed.

TSM Master Monitor

TSM is always the first service shown — displayed as a hero card with a live pulse ring when running, and an "Unreachable" fallback if the SOAP query fails.

JWT Authentication

Secure login with JWT tokens, file-based user store, and AES-encrypted SOAP credentials. No credentials are ever returned to the browser in plain text.

Settings & Live Config

SOAP endpoint, credentials, and T24 service list are all editable from the Settings page — no WAR redeploy needed. Changes take effect within 60 seconds.

Auto-Refresh

Configurable auto-refresh intervals for both agent status (default 30s) and COB pipeline (default 10s). Topbar toggle lets ops teams enable or pause refreshing.

Zero Extra Infrastructure

Single WAR file deployment on your existing WebSphere server. No agents to install, no cloud accounts to create, no network changes required.

AIX & Linux Support

Tested on IBM WebSphere running on AIX — the most common T24 production environment in the Middle East and Africa. Also runs on standard Linux.

Architecture

How Agent Monitor connects to T24

Agent Monitor sits alongside your T24 installation and speaks SOAP directly to T24 Monitor Services — the same interface Temenos itself uses.

Request flow — Agent Status Query
User
Browser
Dashboard UI
Java / WebSphere
Agent Monitor
WAR on your server
SOAP / HTTP
Monitor Services
T24 endpoint
Temenos T24
Agent / Batch
Live status

TSASTATUSDETS

Queries each agent service individually by SERVICE.NAME filter. Namespace-aware XML parsing prevents silent empty results.

BATCHGETDETS

Single call with no filter returns all COB batches. Parses RECID, BATCHSTAGE, and PROCESSSTATUS (0/1/2) to build the pipeline view.

WSUPDATETSASERVICE

START sends SERVICECONTROL=AUTO, STOP sends SERVICECONTROL=STOP. Service names with '/' are automatically converted to '^' for T24 compatibility.

Deployment

Live in three steps

No consultants needed on-site, no complex installation procedures. If you can deploy a WAR to WebSphere, you can deploy Agent Monitor.

1

Deploy the WAR to WebSphere

Copy agent-dashboard.war to your WebSphere server and deploy through the WebSphere Admin Console. Standard WAR deployment — takes under 10 minutes.

2

Configure your T24 SOAP endpoint

Log in with the default credentials, open Settings, and enter your T24 Monitor Services host, port, credentials, and service path. Changes are encrypted and take effect immediately — no restart needed.

3

Add your agent services

Paste your T24 agent service names into the Service List editor in Settings — one per line. Agent Monitor will query each one on the next refresh cycle. Add or remove services any time without redeploying.

Requirements

What you need to run Agent Monitor

Agent Monitor is designed to work with the infrastructure T24 banks already have — no new licences, no cloud accounts.

Infrastructure

  • IBM WebSphere Application Server (any version supporting Java EE 6+)
  • IBM AIX or Linux operating system
  • Java 8 runtime (JRE/JDK)
  • Network access to your T24 Monitor Services SOAP endpoint

T24 Requirements

  • Temenos T24 R17 or later
  • Monitor Services SOAP endpoint reachable on your network
  • T24 user credentials with TSASTATUSDETS enquiry permissions
  • WSUPDATETSASERVICE access for start/stop control (optional)

Data stays on your network

Agent Monitor makes SOAP calls from your WebSphere server to your T24 instance — both on your internal network. No T24 data is ever sent to CompNucleus or any external service. Your bank's operational data never leaves your environment.

Reference

Status mapping reference

How Agent Monitor translates raw T24 SOAP values into the dashboard display.

Agent Status (TSASTATUSDETS)

RUNNING Running
WARNING Stalled
STALL-DOWN Down
STOPPED Stopped

COB Batch Status (PROCESSSTATUS)

0 Not Started
1 Running
2 Completed
Stage completion rule

A COB stage is marked "completed" only when ALL batches in that stage have status 2. This ensures the overall progress bar accurately reflects the actual COB position.

Live Demo

Request a live demo against a real T24 instance

We'll show you Agent Monitor running live — COB pipeline updating in real time, start/stop control in action, and the settings configuration walkthrough.